Return Policy:

At Truby's Writers Studio, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Truby's Writers Studio within 30 days of purchase date. Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise. 
 
You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. For payments made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. 
 
Please read all conditions below. If conditions are not met, Truby's Writers Studio reserves the right to refuse the return or to charge a restocking fee not less than 15%. 
 

How to return or exchange an item:

  • Place the original package into a shipping carton.
  • Please do not place stickers or shipping labels on the original manufacturer’s package.
  • We recommend you ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages. 
  • Truby's Writers Studio
    15113 Sunset Blvd, Suite 10
    Pacific Palisades, CA., 90272

Rules:

  • All returned or exchanged items must be in new condition, in their original box, and must include all materials.
  • Truby's Writers Studio is not responsible for personal data or items left in returned merchandise.
  • Truby's Writers Studio is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

No Return/Exchange On:

All Books
The Anatomy of Story by John Truby
The Great Movies (PDF)


All Online Classes

Great Screenwriting, Action, Comedy, Masterpiece, Crime, Detective, Fantasy, Horror, Love Story, Memoir-True Story, Myth, Sci-Fi, Sitcom, Thriller and 
Dramatic Television